We proudly deliver across all seven emirates of the UAE, ensuring your orders reach you fresh and on time, wherever you are. Our delivery coverage includes:

• Dubai

• Abu Dhabi

• Sharjah

• Ajman

• Al Ain

• Ras Al Khaimah

• Umm Al Quwain

• Fujairah

Yes, we offer same-day delivery in Dubai throughout the week, except Monday — just make sure to place your order before the daily cut-off time.

Delivery Schedule & Cut-Off Times:-

⏰ Dubai Cut-Off Times (For Same-Day Delivery):-

*We close our next day morning slots for Dubai at 4 pm.

We deliver exclusively through refrigerated vans to ensure your proteins stay consistently chilled throughout the journey. Maintaining the cold chain is non-negotiable for us — that’s why we’ll never deliver your order by bike or any method that doesn’t meet our strict standards for safe, high-quality food handling.

Currently this feature is not available but we’ll be working on it soon.

Our team will get in touch to retry the delivery later in the day or in the next available time slot.

Yes we always deliver.

Yes, If your order value is 150 AED or more. We will charge 10 AED if your order is less than 150 AED.

Abu Dhabi Delivery Schedule:

Other Emirates Delivery Schedule:

Each protein will specify the country of origin right under the product image. You'll find even more details in the product description section. We source our meat primarily from New Zealand, Australia and the UAE. 

Yes 100% halal certified.

Yes. We have a hormone-free and antibiotic-free promise. We have strict Service Level Agreements (SLAs) with our suppliers and our procurement team ensures all our meat fulfils this promise.

Fresh. We don’t deal in frozen produce. However if you’d like to freeze at home you can request your cuts to be vacuum sealed to ensure they freeze well and avoid excessive ice crystal formations.

Absolutely you can request custom cuts at no additional cost, we’ll connect you to our live chat to understand exactly what you want. Next time you order you can just tell us to do what we did before and we’ll get it done. We don’t currently offer marination but it’s something we’re looking forward to adding soon.

Our live chat is available to connect you with our chefs. As a customer you have access to ask any question to our team of culinary experts and butchers.

Yes. They are calculated based on the standard nutritional facts for the raw cut. Once you cook it the nutritional facts may change. 

We accept most payment methods: Visa, Mastercard, AMEX, Apple Pay, GPay, Union Pay, JCB, mada and Discover.

No, unfortunately we can only process your order if the payment is made by card.

Yes.

Not at the moment but we’ll be looking into that soon.

Yes! We offer bundles from time to time. For now, you can keep an eye out for our shop.

Depends on the cut and type of protein you buy. Fresh protein can last anywhere between 3 to 5 days, check your packaging for the expiry date and go by that. If you choose to freeze your meat it can last 2 to 3 months in the freezer.

You can return any cardboard boxes you receive from us on your next delivery. Our driver will pick it up and drop it at our warehouse. From there our recycling partners pick it up and process it.

Our policy is simple. If you don’t like what you get you can reach out to us on 048254499 or hello@butcherscounter.com and we will make it right.

Reach out to us on 048254499 between 7 am - 9 pm or email us at hello@butcherscounter.com and we will make it right.

Get in touch with our support team and they will surely assist you further. They are available daily between 7 am - 9 pm. You can reach us on 048254499 or email us at hello@butcherscounter.com

You can reach out to our customer service team from 7am to 9pm any day of the week on 048254499 or hello@butcherscounter.com.

You can! Our chefs are available on live chat to support you with any questions you have about cuts or any customisations you’d like to do. 

Yes. We have got that covered for you! And got more coming.